Basic Tech By Inventiva Creative Studio Basictech Banner Bg

Frustrated with technology?

We recommend, set up, and teach you how to use it so you can stay confident, connected, and independent in today’s fast-changing digital world.

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OUR MISSION

What We Do

Make technology accessible, practical, and empowering for all ages and abilities
Provide expertise in both mainstream and assistive technology
Recommend the right devices to suit your needs and budget
Install and set up technology for seamless use
Deliver easy-to-follow training either one-on-one or in groups
Troubleshoot and solve tech problems quickly
Customise solutions for individuals, businesses, and communities
Run engaging workshops and ongoing training programs

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START YOUR JOURNEY

Technology made easy – start your journey now!

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Basic Tech By Inventiva Creative Studio Start Improving Your Technology Skills

Private Clients and NDIS Participants

If you’d like a tailored one-on-one approach, we have a range of options available to you.

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Aged Care and Retirement Communities

Respect, Care and Understanding For Seniors resulting in Independence, Confidence and Safety.

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Basic Tech By Inventiva Creative Studio In Person Appointment

OUR MISSION

Our belief is that everyone should have the chance to explore the wonders of technology.

Introducing our Founder, Claire Robinson.
Claire’s mission is to bridge the digital divide.

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Basic Tech Empowering Seniors in Today’s Digital World Flechebas

Basic Tech Empowering Seniors in Today’s Digital World Google 5 Star Png 12

WHY US

Why We Do It

We’re passionate about both technology and people and we believe no one should be left behind in today’s digital world.

Our one-on-one consultations are delivered by patient, understanding trainers who genuinely care about your success. We go the extra mile, leaving clear, detailed notes for clients, case managers, and even family members after each visit – at no extra cost.

It’s this combination of expertise, empathy, and attention to detail that makes Basic Tech a trusted partner for individuals, communities, and organisations across Australia.

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From our clients

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more

Bob Rodger

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more

Pamela New

Claire Robinson and I met first on a one-to-one basis when she managed to retrieve important documents on my PC that had become unreadable. Now I attend a weekly IT... Read more

Cora Baldock

Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more

david WOLDFIELD
Claire was super helpful and my issue was resolved in less that half an hour.

Shae R

Claire was most helpful to me, an old pensioner who is vague and confused, in setting up after moving to a new address. Thank you - Basic Tech

Michael Thaux

Just brilliant.

Muriel Corcoran

Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more Thank you Claire.

Miri Marsden
Claire was extremely helpful with setting up programmes on my new laptop as well as assisting in the transfer of files from the old laptop to the new.

Chris Lewis

I have found my experience with Basic Tech and Clare in particular extremely invaluable. I enjoy the informative newsletters every month, and also programs that give me the opportunity to explore... Read more

Michelle Stone

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

ERIC REA

I started going to Basic Tech organised & run by Claire Robinson several months ago & consider it the best thing I’ve done in retirement. Once you’re out of the... Read more

Pauline Rippin
Amazing service! Claire goes above and beyond for her clients. She takes the time to understand the needs of each client and helps them navigate the challenges of technology and... Read more how to use!

Emma Manicolo

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more

Vreni Joyce

Claire has helped me with numerous clients in the aged care sector. Claire's ability to source the best technologies and provide the best education is unmatched. Would highly recommend

Mark Gollan

Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more

Glenna Pennant
OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more

Shan O'Neill

I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more

Shelley Matheson

I would like to thankyou for making our Get on Line week a great . success. Everyone I spoke to said they thoroughly enjoyed it and learnt something,... Read more

Annette Moon

What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

Amasha Caffyn

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BOOK NOW

Technology Support & Training

Schedule an in-home appointment and let us take care of everything – assessing your needs, recommending the right devices, installing them, and teaching you how to use them with confidence.

We provide onsite services across Northern New South Wales, the Gold Coast, and up to Brisbane.

Please note: All onsite visits are billed at a minimum of one (1) hour, then in 30-minute increments thereafter.

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Our Partners

We are proud to work with all our partners to deliver our programs and services. We develop long-term, strategic partnerships with both large and small organisations. We work with our partners to find innovative solutions to bridge the digital divide, making a real impact in people’s lives where everyone feels connected.