Basic Tech By Inventiva Creative Studio Basictech Banner Bg

Frustrated with technology?

We recommend, set up, and teach you how to use it so you can stay confident, connected, and independent in today’s fast-changing digital world.

Learn More

OUR MISSION

What We Do

  • Make technology accessible, practical, and empowering for all ages and abilities
  • Provide expertise in both mainstream and assistive technology
  • Recommend the right devices to suit your needs and budget
  • Install and set up technology for seamless use
  • Deliver easy-to-follow training either one-on-one or in groups
  • Troubleshoot and solve tech problems quickly
  • Customise solutions for individuals, businesses, and communities
  • Run engaging workshops and ongoing training programs
Learn More

START YOUR JOURNEY

Technology made easy – start your journey now!
 

Get Started
Basic Tech By Inventiva Creative Studio Start Improving Your Technology Skills

Private Clients and NDIS Participants

If you’d like a tailored one-on-one approach, we have a range of options available to you.

Learn More

Aged Care and Retirement Communities

Respect, Care and Understanding For Seniors resulting in Independence, Confidence and Safety.

Learn More
Basic Tech By Inventiva Creative Studio In Person Appointment

OUR MISSION

Our belief is that everyone should have the chance to explore the wonders of technology.

Introducing our Founder, Claire Robinson.
Claire’s mission is to bridge the digital divide.

Learn More
Basic Tech Empowering Seniors in Today’s Digital World Basictech Logo
Basic Tech Empowering Seniors in Today’s Digital World Flechebas
Basic Tech Empowering Seniors in Today’s Digital World Google 5 Star Png 12

WHY US

Why We Do It

We’re passionate about both technology and people and we believe no one should be left behind in today’s digital world.

Our one-on-one consultations are delivered by patient, understanding trainers who genuinely care about your success. We go the extra mile, leaving clear, detailed notes for clients, case managers, and even family members after each visit – at no extra cost.

It’s this combination of expertise, empathy, and attention to detail that makes Basic Tech a trusted partner for individuals, communities, and organisations across Australia.

Learn More

From our clients

  • Very happy to recommend Claire and her business. Its great to experience plain old fashioned customer service and ongoing support that is sadly becoming hard to find.

    Patrick Boreham Avatar Patrick Boreham

    We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more

    Robert Ormsby Avatar Robert Ormsby

    I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more

    Amanda MacDonald Avatar Amanda MacDonald

    I FOUND CLAIRE TO BE AN EXCELLENT COMMUNICATOR WITH GREAT PERSONAL SKILLS . HER PATIENCE & KNOWLEDGE WAS LIKE A BREATH OF FRESH AIR . HER EXPERIENCE IN SOFTWARE APPLICATIONS... Read more

    John Wightman Avatar John Wightman
  • Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more

    Karen Snowden Avatar Karen Snowden

    If anyone requires a good high tech advisor to help navigate the nightmare of modern day technology devices such as smartphones, TV's computers and laptops, I highly recommend Claire from... Read more

    Delveen Giles Avatar Delveen Giles

    Claire is the most wonderful, kind person and so patient with her clients. I thoroughly recommend Basic Tech if you have any problems regarding technology!

    LINDA gobey Avatar LINDA gobey

    Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

    Neville Brown Avatar Neville Brown
  • What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

    Amasha Caffyn Avatar Amasha Caffyn

    Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

    Jake Baldry Avatar Jake Baldry

    I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more

    Shelley Matheson Avatar Shelley Matheson

    Claire was super helpful and my issue was resolved in less that half an hour.

    Shae R Avatar Shae R
  • Wonderful experience with Basic Tech, reliable, efficient and friendly, worked out my problems quickly explaining what was wrong and now today everything is working properly. Thank you certainly... Read more

    Shirley & Fred D Avatar Shirley & Fred D

    Claire is the most amazing woman with patience of a Saint. She has been working with my elderly parents assisting and teaching them about connecting them with computers, TVs, remote controls,... Read more

    jackie jansen Avatar jackie jansen

    I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more

    Glenn Bradford Avatar Glenn Bradford

    I’m always recommending Clair to the residents where I work when the Job is too big for me, every time the task is completed and then some! Always going above... Read more

    Alex Myrt Avatar Alex Myrt
  • Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more

    Miri Marsden Avatar Miri Marsden

    Claire has helped me with numerous clients in the aged care sector. Claire's ability to source the best technologies and provide the best education is unmatched. Would highly recommend

    Mark Gollan Avatar Mark Gollan

    Wonderful service.

    Mavis Hill Avatar Mavis Hill

    OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more

    Shan O'Neill Avatar Shan O'Neill

Basic Tech By Inventiva Creative Studio In Person Appointment

BOOK NOW

Technology Support & Training

Schedule an in-home appointment and let us take care of everything – assessing your needs, recommending the right devices, installing them, and teaching you how to use them with confidence.

We provide onsite services across Northern New South Wales, the Gold Coast, and up to Brisbane.

Please note: All onsite visits are billed at a minimum of one (1) hour, then in 30-minute increments thereafter.

Book Now

Our Partners

We are proud to work with all our partners to deliver our programs and services. We develop long-term, strategic partnerships with both large and small organisations. We work with our partners to find innovative solutions to bridge the digital divide, making a real impact in people’s lives where everyone feels connected.

Basic Tech Empowering Seniors in Today’s Digital World 13
Basic Tech Empowering Seniors in Today’s Digital World 12
Basic Tech Empowering Seniors in Today’s Digital World 11
Basic Tech Empowering Seniors in Today’s Digital World 10
Basic Tech Empowering Seniors in Today’s Digital World 9
Basic Tech Empowering Seniors in Today’s Digital World 8
Basic Tech Empowering Seniors in Today’s Digital World 7
Basic Tech Empowering Seniors in Today’s Digital World 6
Basic Tech Empowering Seniors in Today’s Digital World 5
Basic Tech Empowering Seniors in Today’s Digital World 3
Basic Tech Empowering Seniors in Today’s Digital World 2
Basic Tech Empowering Seniors in Today’s Digital World 17
Basic Tech Empowering Seniors in Today’s Digital World 16
Basic Tech Empowering Seniors in Today’s Digital World 4
Basic Tech Empowering Seniors in Today’s Digital World 15
Basic Tech Empowering Seniors in Today’s Digital World Dovida Logo
Basic Tech Empowering Seniors in Today’s Digital World Hazel Home Care
Basic Tech Empowering Seniors in Today’s Digital World 21
Basic Tech Empowering Seniors in Today’s Digital World 22
Basic Tech Empowering Seniors in Today’s Digital World 19
Basic Tech Empowering Seniors in Today’s Digital World 18
Basic Tech Empowering Seniors in Today’s Digital World 23

BE FIRST TO KNOW

Join the VIP list!

Join the VIP list to receive news and updates.

Basic Tech By Inventiva Creative Studio Join The Vip List
Basic Tech By Inventiva Creative Studio Basic Tech News And Media

News and Media

NEWSLETTER – AUGUST 2025 – Support at Home Update, Google Reviews, Scam Safety, CareWindow

This August 2025 edition of Basic Tech’s newsletter is filled with timely updates, client stories, [...]

Read More
NEWSLETTER – APRIL 2025 – Aged Care Reforms, AI for Beginners, Tracking Hoot, Big Purple Phone

The April 2025 edition of Basic Tech’s newsletter is packed with updates and inspiration. We [...]

Read More
NEWSLETTER – JANUARY 2025 – 2024 Highlights, Ann’s Story, Tech Workshops, and Community Recognition

Kicking off the new year, the January 2025 edition of Basic Tech’s newsletter celebrates a [...]

Read More
NEWSLETTER – NOVEMBER 2024 – Christmas Tech Support, Jenny’s Story, Gift Guide & Online Safety

As the festive season approaches, the November 2024 edition of the Basic Tech newsletter delivers [...]

Read More
NEWSLETTER – OCTOBER 2024 – Travel Tech Tips, Cyber Security Awareness, Meet Harry

In the October 2024 edition of the Basic Tech newsletter, we explore how technology can [...]

Read More
NEWSLETTER – AUGUST 2024 – Tech for Hearing, RFS Advice Partnership, Battery Tips, Scam Guide

In the August 2024 edition of the Basic Tech newsletter, we shine a light on [...]

Read More
NEWSLETTER – JULY 2024 – Google Translate in Aged Care, AI Image Creation, Client Feedback

This July 2024 newsletter showcases how technology is helping bridge communication gaps and introduce innovation [...]

Read More
NEWSLETTER – MARCH 2024 – ScamWatch, Senior Safety, Tech Classes, Free Resources

This March 2024 edition of the Basic Tech newsletter highlights crucial developments from the ACCC’s [...]

Read More