Frustrated with technology?

I have found my experience with Basic Tech and Clare in particular extremely invaluable. I enjoy the informative newsletters every month, and also programs that give me the opportunity to explore... Read more and learn new things that enable me to enrich my knowledge of technology. I really appreciate the support of Clare and Basic Tech. Thankyou.

I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more knowledgeable. I highly recommend Claire and Basic Tech for all your Technical needs.

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

Just brilliant.

We run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more A number clients have now booked in for a personal session. I would have no hesitation in recommending you use their service and I think everyone can learn something to help make their online life a little easier.

I am totally happy with expertise and service to my computer. Thanks Claire.

Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more to refer him to Aged Care Services. I highly recommend Basic Tech for anyone needing assistance with their technology, especially the older generation as this is where their patience, extensive expertise and friendly personality shine. Their staff have the gift of making the complicated simple in a positive and friendly environment.

Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more can understand and then implement. I cannot recommend Basic Tech highly enough.

Basic Tech as our aged care technology expert. She is a huge asset to both me and my clients, providing incredible solutions to those with complex needs using both mainstream... Read more and assistive technology. Her reliability, empathetic nature, and trustworthiness are unmatched, and our clients love working with her. Her expertise has made a significant difference in our ability to support our clients, and we are truly grateful to have her on board. I highly recommend Claire to anyone in need of technology assistance for seniors (and anyone else).

I have been attending Claire's classes from the beginning, as I'm in my late sixties I struggle with keeping up technology. Claire has the patience of an angel, I never feel... Read more invisible. Claire really genuinely cares and the best part is we have fun while we're learning, a good belly laugh 🤣🤣

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more thoroughly enjoy the weekly tech classes at our retirement community.

Claire was super helpful and my issue was resolved in less that half an hour.

Thank you, Claire, for your patience and understanding at our training day on Tuesday as you helped members of our club committee be more confident in their role. We look... Read more forward to working with you again.

We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more professional but caring. I can recommend them to anyone.