Frustrated with technology?

Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more Claire is simply wonderful with her clients and has a very patient and caring manner and there is nothing that is too hard for her to help with and no stupid questions that can be asked. Would highly recommend.

I started going to Basic Tech organised & run by Claire Robinson several months ago & consider it the best thing I’ve done in retirement. Once you’re out of the... Read more work force it’s not easy keeping up with technical advances so joining this group has been exactly what I needed - learning, keeping up to date - doing it with a friendly group & being taught by a friendly, competent Claire (who has amazing patience) makes it a class we all look forward to! Thanks Claire!

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

Claires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more you Claire 🙏

Claire is the most amazing woman with patience of a Saint. She has been working with my elderly parents assisting and teaching them about connecting them with computers, TVs, remote controls,... Read more mobile phones as well as home phones. I would highly recommend Basic Tech to everybody. I can't thank Claire enough. Once she's in your life you will never want her to leave. Thank you Claire

I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more to refer him to Aged Care Services. I highly recommend Basic Tech for anyone needing assistance with their technology, especially the older generation as this is where their patience, extensive expertise and friendly personality shine. Their staff have the gift of making the complicated simple in a positive and friendly environment.

I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more knowledgeable. I highly recommend Claire and Basic Tech for all your Technical needs.

Claire was very helpful and very knowledgeable in assisting me with my digital computer problems so much-– Thank you!

Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more iPad dramas. Thank you Claire, you do restore my faith in technology.

Very happy to recommend Claire and her business. Its great to experience plain old fashioned customer service and ongoing support that is sadly becoming hard to find.

Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more Thank you Claire.

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

Claire was most helpful to me, an old pensioner who is vague and confused, in setting up after moving to a new address. Thank you - Basic Tech

I have been attending Claire's tech classes since she commenced running them at The Henley for us older folk. Claire is always so helpful and goes out of her way to... Read more assist all attendees whether it is Apple, Windows or Android based. Her patience and cheerfulness is outstanding. I use Windows and Android but find her sessions on Apple very interesting and informative as well as the Windows and Android ones. There is just so much out there to try to understand and use. I always come away from her class having learnt something new and thoroughly enjoyed the experience. Claire is one of those people who love spreading and sharing her knowledge and helping others. What a delightful lady Claire is and I am sure anyone who she assists would agree.

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. I was aware of Basic Tech and made an urgent call, explaining my situation. The person on the phone was very helpful and @ 12:30 Claire was at my front door. Claire commenced her magic as I watched and gradually her eyes and face confirmed my wish.The job was done I can recommend Claire 💯!Thank you Thank You Eric Rea

Claire has been outstanding with her help, i can recommend her in all aspects in her work thank you Claire!