Basic Tech By Inventiva Creative Studio About Basic Tech

Private Clients
NDIS Participants

Private Clients
NDIS Participants

With over 20 years of experience in the technology and aged care industry, we pride ourselves on offering accessible assistance to our clients. Our empathetic and patient approach is tailored to providing the best outcomes for each and every client we help.

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NDIS and Private Clients

We are fully insured, all staff have current police clearance certificates and are fully vaccinated to ensure everyone’s safety.

Our outcomes include:

  • Independence using technology in daily living to stay connected to society
  • Improved social & community participation
  • Improved memory and planning
  • Reduced need for family support
  • Improved health and wellbeing
  • Improved safety and independence

From our clients

  • I have been attending Claire's tech classes since she commenced running them at The Henley for us older folk. Claire is always so helpful and goes out of her way to... Read more

    John Lynch Avatar John Lynch

    OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more

    Shan O'Neill Avatar Shan O'Neill

    Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more

    ERIC REA Avatar ERIC REA

    Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more

    Karen Snowden Avatar Karen Snowden
  • Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more

    Glenna Pennant Avatar Glenna Pennant

    I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more

    Bob Rodger Avatar Bob Rodger

    I would like to thankyou for making our Get on Line week a great . success. Everyone I spoke to said they thoroughly enjoyed it and learnt something,... Read more

    Annette Moon Avatar Annette Moon

    Wonderful experience with Basic Tech, reliable, efficient and friendly, worked out my problems quickly explaining what was wrong and now today everything is working properly. Thank you certainly... Read more

    Shirley & Fred D Avatar Shirley & Fred D
  • Claires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more

    Deb Chalmers Avatar Deb Chalmers

    I have found my experience with Basic Tech and Clare in particular extremely invaluable. I enjoy the informative newsletters every month, and also programs that give me the opportunity to explore... Read more

    Michelle Stone Avatar Michelle Stone

    Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more

    Jill ATKINSON Avatar Jill ATKINSON

    I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more

    Glenn Bradford Avatar Glenn Bradford
  • I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more

    Amanda MacDonald Avatar Amanda MacDonald

    Basic Tech as our aged care technology expert. She is a huge asset to both me and my clients, providing incredible solutions to those with complex needs using both mainstream... Read more

    Lyndle Cameron Avatar Lyndle Cameron

    I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more

    linda linda Avatar linda linda

    Claire was extremely helpful with setting up programmes on my new laptop as well as assisting in the transfer of files from the old laptop to the new.

    Chris Lewis Avatar Chris Lewis
  • I started going to Basic Tech organised & run by Claire Robinson several months ago & consider it the best thing I’ve done in retirement. Once you’re out of the... Read more

    Pauline Rippin Avatar Pauline Rippin

    Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

    Jake Baldry Avatar Jake Baldry

    Claire was very helpful and very knowledgeable in assisting me with my digital computer problems so much-– Thank you!

    Gerard S Avatar Gerard S

    Big thank you to Claire for her patience and her ability to explain things simply and to set up my phone properly so I know how to find all my... Read more

    Line Enil Avatar Line Enil