Basic Tech By Inventiva Creative Studio About Basic Tech

Private Clients
NDIS Participants

Private Clients
NDIS Participants

With over 20 years of experience in the technology and aged care industry, we pride ourselves on offering accessible assistance to our clients. Our empathetic and patient approach is tailored to providing the best outcomes for each and every client we help.

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NDIS and Private Clients

We are fully insured, all staff have current police clearance certificates and are fully vaccinated to ensure everyone’s safety.

Our outcomes include:

  • Independence using technology in daily living to stay connected to society
  • Improved social & community participation
  • Improved memory and planning
  • Reduced need for family support
  • Improved health and wellbeing
  • Improved safety and independence

From our clients

  • Just brilliant.

    Muriel Corcoran Avatar Muriel Corcoran

    I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more

    Amanda MacDonald Avatar Amanda MacDonald

    Wonderful service.

    Mavis Hill Avatar Mavis Hill

    If anyone requires a good high tech advisor to help navigate the nightmare of modern day technology devices such as smartphones, TV's computers and laptops, I highly recommend Claire from... Read more

    Delveen Giles Avatar Delveen Giles
  • Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more

    ERIC REA Avatar ERIC REA

    Claire was super helpful and my issue was resolved in less that half an hour.

    Shae R Avatar Shae R

    I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more

    Glenn Bradford Avatar Glenn Bradford

    Basic Tech as our aged care technology expert. She is a huge asset to both me and my clients, providing incredible solutions to those with complex needs using both mainstream... Read more

    Lyndle Cameron Avatar Lyndle Cameron
  • Wonderful experience with Basic Tech, reliable, efficient and friendly, worked out my problems quickly explaining what was wrong and now today everything is working properly. Thank you certainly... Read more

    Shirley & Fred D Avatar Shirley & Fred D

    Claire is the most wonderful, kind person and so patient with her clients. I thoroughly recommend Basic Tech if you have any problems regarding technology!

    LINDA gobey Avatar LINDA gobey

    Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more

    Courtneay Smith Avatar Courtneay Smith

    Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more

    Karen Snowden Avatar Karen Snowden
  • We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more

    Robert Ormsby Avatar Robert Ormsby

    I’m always recommending Clair to the residents where I work when the Job is too big for me, every time the task is completed and then some! Always going above... Read more

    Alex Myrt Avatar Alex Myrt

    Aged 86, my wife and I recently changed residence. The event resulted in losing long standing email address and phone number. With Claire’s help we have a new email address... Read more

    Paul OConnell Avatar Paul OConnell

    Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more

    david WOLDFIELD Avatar david WOLDFIELD
  • Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more

    Vreni Joyce Avatar Vreni Joyce

    I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more

    Shelley Matheson Avatar Shelley Matheson

    We run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more

    Australian Advice Avatar Australian Advice

    Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more

    Jill ATKINSON Avatar Jill ATKINSON