I would like to thankyou for making our Get on Line week a great . success. Everyone I spoke to said they thoroughly enjoyed it and learnt something,... Read more even a couple of mentors gain some information.

Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

Claire is the most wonderful, kind person and so patient with her clients. I thoroughly recommend Basic Tech if you have any problems regarding technology!

We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more thoroughly enjoy the weekly tech classes at our retirement community.

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

Just brilliant.

Aged 86, my wife and I recently changed residence. The event resulted in losing long standing email address and phone number. With Claire’s help we have a new email address... Read more phone number and she also assisted with changes within our 2 IPads. Furthermore produced a hard copy of the changes in the form of a nice folder. Feel very comfortable knowing that she is readily available with future guidance is required.

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more BUT SHE GAVE ME STEP BY STEP WRITTEN NOTES TO HELP ME WITH THE ACTIVATION IF I FORGOT THE PROCESS NEEDED TO PRINT AND SCAN BUT ALSO BASICS LIKE REPLACING NEW PRINT CARTRIGES. DURING THIS PROCESS, CLAIRE INVESTIGATED A POSSIBLE SCAM ON MY BEHALF AND SEARCHED ON LINE THE HISTORY AND ACTIONS OF THE ENTITY ALLOWING ME TO CONTACT MY BANK. THIS ACTION PROVED VERY POSITIVE AND MY BANK WAS ABLE TO HAVE $400 RETURNED TO MY BANK ACCOUNT WITHIN 3 DAYS. I AM GRATEFUL TO HAVE CLAIRE ROBINSON HAVING THE SKILLS I HAVE FORGOTTEN. THANK YOU CLAIRE

I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more saver in today's modern world. Fantastic, affordable service. Highly recommended.

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more professional but caring. I can recommend them to anyone.

Claire Robinson and I met first on a one-to-one basis when she managed to retrieve important documents on my PC that had become unreadable. Now I attend a weekly IT... Read more class where she teaches people with variable ability and a range of devices. I don't know how she does it: always very professionally, patient and with great clarity. Thank you Claire.

Heaven sent ! Claire is an amazing human with a gift to assist all in communicating in the modern world. Claire educated my Angel of mother to grasp the IT... Read more world to assist her in writing her life story through Story worth saving and uploading memoirs & book to be published by 2024 ???? An amazing experience to witness a true professional ! Thanks Claire

Big thank you to Claire for her patience and her ability to explain things simply and to set up my phone properly so I know how to find all my... Read more passwords and back up my phone in case I lose it.

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

Excellent service, highly recommended. Claire is very prompt and trustworthy and provides a great experience for those requiring Tech Support.