Basic Tech By Inventiva Creative Studio About Basic Tech

Private Clients
NDIS Participants

Private Clients
NDIS Participants

With over 20 years of experience in the technology and aged care industry, we pride ourselves on offering accessible assistance to our clients. Our empathetic and patient approach is tailored to providing the best outcomes for each and every client we help.

Book an Appointment

NDIS and Private Clients

We are fully insured, all staff have current police clearance certificates and are fully vaccinated to ensure everyone’s safety.

Our outcomes include:

  • Independence using technology in daily living to stay connected to society
  • Improved social & community participation
  • Improved memory and planning
  • Reduced need for family support
  • Improved health and wellbeing
  • Improved safety and independence

From our clients

  • We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more

    Robert Ormsby Avatar Robert Ormsby

    I have been attending Claire's tech classes since she commenced running them at The Henley for us older folk. Claire is always so helpful and goes out of her way to... Read more

    John Lynch Avatar John Lynch

    Wonderful service.

    Mavis Hill Avatar Mavis Hill

    Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more

    david WOLDFIELD Avatar david WOLDFIELD
  • I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more

    Glenn Bradford Avatar Glenn Bradford

    I have been attending Claire's classes from the beginning, as I'm in my late sixties I struggle with keeping up technology. Claire has the patience of an angel, I never feel... Read more

    Mary Starr Avatar Mary Starr

    Claire was very helpful and very knowledgeable in assisting me with my digital computer problems so much-– Thank you!

    Gerard S Avatar Gerard S

    I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more

    linda linda Avatar linda linda
  • Basic Tech as our aged care technology expert. She is a huge asset to both me and my clients, providing incredible solutions to those with complex needs using both mainstream... Read more

    Lyndle Cameron Avatar Lyndle Cameron

    I have recently contacted Claire from Basic Tech regarding a new phone and plan. Claire took into consideration my needs, and my budget and was extremely helpful and ... Read more

    Shelley Matheson Avatar Shelley Matheson

    Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more

    ERIC REA Avatar ERIC REA

    Claire has been outstanding with her help, i can recommend her in all aspects in her work thank you Claire!

    harry bogner Avatar harry bogner
  • Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

    Neville Brown Avatar Neville Brown

    Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more

    Karen Snowden Avatar Karen Snowden

    Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more

    Glenna Pennant Avatar Glenna Pennant

    I’m always recommending Clair to the residents where I work when the Job is too big for me, every time the task is completed and then some! Always going above... Read more

    Alex Myrt Avatar Alex Myrt
  • Claire was super helpful and my issue was resolved in less that half an hour.

    Shae R Avatar Shae R

    Aged 86, my wife and I recently changed residence. The event resulted in losing long standing email address and phone number. With Claire’s help we have a new email address... Read more

    Paul OConnell Avatar Paul OConnell

    OMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more

    Shan O'Neill Avatar Shan O'Neill

    Claire was extremely helpful with setting up programmes on my new laptop as well as assisting in the transfer of files from the old laptop to the new.

    Chris Lewis Avatar Chris Lewis