Frustrated with technology?

Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more iPad dramas. Thank you Claire, you do restore my faith in technology.

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

Great service that helps people with all tech needs. Highly recommend. Consistently goes above and beyond.

What a fabulous idea of including and helping us the invisible, so often forgotten seniors. A great service! Highly recommended!

Claire was super helpful and my issue was resolved in less that half an hour.

Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more Atkinson

I would like to thankyou for making our Get on Line week a great . success. Everyone I spoke to said they thoroughly enjoyed it and learnt something,... Read more even a couple of mentors gain some information.

Claire was most helpful to me, an old pensioner who is vague and confused, in setting up after moving to a new address. Thank you - Basic Tech

If anyone requires a good high tech advisor to help navigate the nightmare of modern day technology devices such as smartphones, TV's computers and laptops, I highly recommend Claire from... Read more Basic Tech. I am not tech savvy and recently had Claire help me choose a new smartphone and transfer all my data from my old one. Not only did she do this but she has also been teaching me (patiently) to use my new phone and laptop. Claire has a wealth of knowledge and is an excellent teacher. Highly recommended for her patience, teaching an old dog (lady) new tricks. If you have problems in these areas, please don't hesitate to contact Claire. You will be as delighted as I am. Extremely knowledgeable.

Thank you, Claire, for your patience and understanding at our training day on Tuesday as you helped members of our club committee be more confident in their role. We look... Read more forward to working with you again.

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more able to tell Google to turn on or off lights etc. I am also able to manage lights from my iPhone. This means, if I am out and it gets dark, then I am able to turn the lights on from my phone. This is a great security benefit. Claire, went to all the trouble teaching me how to set everything up, but, I must admit, I have forgotten a lot of it. (I am 81 remember). Also, when I’ve had an emergency with my computer or printer. Once again, Basic Tech to the rescue. I must admit, I love technology, but, it even gets way ahead of me, and I am getting lost, which is a pity, but! What else can I expect! 😜🦋 ** May I add. I love that when I thank Google, she, most times, comes back with a comment** Pamela

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. I was aware of Basic Tech and made an urgent call, explaining my situation. The person on the phone was very helpful and @ 12:30 Claire was at my front door. Claire commenced her magic as I watched and gradually her eyes and face confirmed my wish.The job was done I can recommend Claire 💯!Thank you Thank You Eric Rea

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more BUT SHE GAVE ME STEP BY STEP WRITTEN NOTES TO HELP ME WITH THE ACTIVATION IF I FORGOT THE PROCESS NEEDED TO PRINT AND SCAN BUT ALSO BASICS LIKE REPLACING NEW PRINT CARTRIGES. DURING THIS PROCESS, CLAIRE INVESTIGATED A POSSIBLE SCAM ON MY BEHALF AND SEARCHED ON LINE THE HISTORY AND ACTIONS OF THE ENTITY ALLOWING ME TO CONTACT MY BANK. THIS ACTION PROVED VERY POSITIVE AND MY BANK WAS ABLE TO HAVE $400 RETURNED TO MY BANK ACCOUNT WITHIN 3 DAYS. I AM GRATEFUL TO HAVE CLAIRE ROBINSON HAVING THE SKILLS I HAVE FORGOTTEN. THANK YOU CLAIRE

Claire was extremely helpful with setting up programmes on my new laptop as well as assisting in the transfer of files from the old laptop to the new.

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more professional but caring. I can recommend them to anyone.

Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire