We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

I am an idiot with my phone and am so happy to have met Claire. She makes it all simple for me. Explains things simply, patiently and is a life... Read more saver in today's modern world. Fantastic, affordable service. Highly recommended.

Extremely impressed with Basic Tech's commitment to providing helpful technological knowledge to the elderly. Highly recommend!

I am totally happy with expertise and service to my computer. Thanks Claire.

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

Claire is the most amazing woman with patience of a Saint. She has been working with my elderly parents assisting and teaching them about connecting them with computers, TVs, remote controls,... Read more mobile phones as well as home phones. I would highly recommend Basic Tech to everybody. I can't thank Claire enough. Once she's in your life you will never want her to leave. Thank you Claire

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more to refer him to Aged Care Services. I highly recommend Basic Tech for anyone needing assistance with their technology, especially the older generation as this is where their patience, extensive expertise and friendly personality shine. Their staff have the gift of making the complicated simple in a positive and friendly environment.

I have found my experience with Basic Tech and Clare in particular extremely invaluable. I enjoy the informative newsletters every month, and also programs that give me the opportunity to explore... Read more and learn new things that enable me to enrich my knowledge of technology. I really appreciate the support of Clare and Basic Tech. Thankyou.

Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

Claire is so good at explaining things Im "elderly" and I have learned such a lot. Now can easily access things I never thought of and it all runs really well.... Read more Thank you Claire.

Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more can understand and then implement. I cannot recommend Basic Tech highly enough.

I have been attending Claire's classes from the beginning, as I'm in my late sixties I struggle with keeping up technology. Claire has the patience of an angel, I never feel... Read more invisible. Claire really genuinely cares and the best part is we have fun while we're learning, a good belly laugh ????????

Claire is the most wonderful, kind person and so patient with her clients. I thoroughly recommend Basic Tech if you have any problems regarding technology!

Well, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more were moving quickly to melt down. ...

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more able to tell Google to turn on or off lights etc. I am also able to manage lights from my iPhone. This means, if I am out and it gets dark, then I am able to turn the lights on from my phone. This is a great security benefit. Claire, went to all the trouble teaching me how to set everything up, but, I must admit, I have forgotten a lot of it. (I am 81 remember). Also, when I’ve had an emergency with my computer or printer. Once again, Basic Tech to the rescue. I must admit, I love technology, but, it even gets way ahead of me, and I am getting lost, which is a pity, but! What else can I expect! ???????? ** May I add. I love that when I thank Google, she, most times, comes back with a comment** Pamela