With over 20 years of experience in the technology and aged care industry, we pride ourselves on offering accessible assistance to our clients. Our empathetic and patient approach is tailored to providing the best outcomes for each and every client we help.
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Our outcomes include:
Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more
Courtneay SmithClaires knowledge & expertise is the best there is. Her explanations are always easy to follow..especially for someone like me who is not very tech savvy! A true professional. Thank... Read more
Deb ChalmersClaire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire
Neville BrownClaire was most helpful to me, an old pensioner who is vague and confused, in setting up after moving to a new address. Thank you - Basic Tech
Michael ThauxI engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more
Amanda MacDonaldHeaven sent ! Claire is an amazing human with a gift to assist all in communicating in the modern world. Claire educated my Angel of mother to grasp the IT... Read more
Chris MartinExcellent service, highly recommended. Claire is very prompt and trustworthy and provides a great experience for those requiring Tech Support.
Melissa ShawI FOUND CLAIRE TO BE AN EXCELLENT COMMUNICATOR WITH GREAT PERSONAL SKILLS . HER PATIENCE & KNOWLEDGE WAS LIKE A BREATH OF FRESH AIR . HER EXPERIENCE IN SOFTWARE APPLICATIONS... Read more
John WightmanWonderful service.
Mavis HillI use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more
linda lindaWe run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more
Australian AdviceClaire was very helpful and very knowledgeable in assisting me with my digital computer problems so much-– Thank you!
Gerard SI have found my experience with Basic Tech and Clare in particular extremely invaluable. I enjoy the informative newsletters every month, and also programs that give me the opportunity to explore... Read more
Michelle StoneWell, all I can say is thank goodness for Basic Tech. My phones became locked into a loop which rendered them useless and was causing me great frustration and the phones... Read more
ERIC REAThank you, Claire, for your patience and understanding at our training day on Tuesday as you helped members of our club committee be more confident in their role. We look... Read more
Julie BellClaire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more
david WOLDFIELDAmazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more
Glenna PennantOMG! Thank heavens for Claire. Claire assisted my elderly mum and I to get her Ipad up and going and a few other things that we needed help with. Her kindness and... Read more
Shan O'NeillAmazing service! Claire goes above and beyond for her clients. She takes the time to understand the needs of each client and helps them navigate the challenges of technology and... Read more
Emma ManicoloVery happy to recommend Claire and her business. Its great to experience plain old fashioned customer service and ongoing support that is sadly becoming hard to find.
Patrick Boreham