Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more Atkinson

Claire Robinson and I met first on a one-to-one basis when she managed to retrieve important documents on my PC that had become unreadable. Now I attend a weekly IT... Read more class where she teaches people with variable ability and a range of devices. I don't know how she does it: always very professionally, patient and with great clarity. Thank you Claire.

I’m an 81 year old woman - was 80 when Claire from Basic Tech first came to my place to help set up my ‘at home’ apps, entailing my being... Read more able to tell Google to turn on or off lights etc. I am also able to manage lights from my iPhone. This means, if I am out and it gets dark, then I am able to turn the lights on from my phone. This is a great security benefit. Claire, went to all the trouble teaching me how to set everything up, but, I must admit, I have forgotten a lot of it. (I am 81 remember). Also, when I’ve had an emergency with my computer or printer. Once again, Basic Tech to the rescue. I must admit, I love technology, but, it even gets way ahead of me, and I am getting lost, which is a pity, but! What else can I expect! ???????? ** May I add. I love that when I thank Google, she, most times, comes back with a comment** Pamela

Excellent service, highly recommended. Claire is very prompt and trustworthy and provides a great experience for those requiring Tech Support.

I started going to Basic Tech organised & run by Claire Robinson several months ago & consider it the best thing I’ve done in retirement. Once you’re out of the... Read more work force it’s not easy keeping up with technical advances so joining this group has been exactly what I needed - learning, keeping up to date - doing it with a friendly group & being taught by a friendly, competent Claire (who has amazing patience) makes it a class we all look forward to! Thanks Claire!

We run one of the largest financial planning business on the Gold Coast and specialise in retirement advice. We have used Basic Tech with our clients and they loved it.... Read more A number clients have now booked in for a personal session. I would have no hesitation in recommending you use their service and I think everyone can learn something to help make their online life a little easier.

I have been attending Claire's classes from the beginning, as I'm in my late sixties I struggle with keeping up technology. Claire has the patience of an angel, I never feel... Read more invisible. Claire really genuinely cares and the best part is we have fun while we're learning, a good belly laugh ????????

Amazing service! Claire goes above and beyond for her clients. She takes the time to understand the needs of each client and helps them navigate the challenges of technology and... Read more how to use!

Claire was extremely helpful with setting up programmes on my new laptop as well as assisting in the transfer of files from the old laptop to the new.

Claire was super helpful and my issue was resolved in less that half an hour.

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

Basic Tech is an amazing business for helping those that struggle with their devices and keeping up with all the tech changes that are hard to keep a track of.... Read more Claire is simply wonderful with her clients and has a very patient and caring manner and there is nothing that is too hard for her to help with and no stupid questions that can be asked. Would highly recommend.

Claire and Basic Tech are super knowledgeable in all technology subjects no matter what device or operating system it is. I could not do without her assistance. I... Read more thoroughly enjoy the weekly tech classes at our retirement community.

Amazing! How else can I explain how Claire could fix my problem. After a stressful weekend, a message to Claire on Monday and she was able to fix my complicated... Read more iPad dramas. Thank you Claire, you do restore my faith in technology.

I would like to thankyou for making our Get on Line week a great . success. Everyone I spoke to said they thoroughly enjoyed it and learnt something,... Read more even a couple of mentors gain some information.

Claire from Basic Tech is always incredibly helpful and has the answers to all my technology questions. Claire makes it easy by providing solutions in clear concise language that I... Read more can understand and then implement. I cannot recommend Basic Tech highly enough.