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Excellent service, highly recommended. Claire is very prompt and trustworthy and provides a great experience for those requiring Tech Support.

Wonderful experience with Basic Tech, reliable, efficient and friendly, worked out my problems quickly explaining what was wrong and now today everything is working properly. Thank you certainly... Read more will recommend Claire to anyone who is need of expert service.

We would like to thank Claire Robinson from Basic Tech for her participation at our Get online week events. Clair was recommended to us by her existing clients who spoke highly... Read more of her ability to help them with their IT issues. Her confident positive approach to her presentation inspires confidence as does her follow up assistance. Claire will be our first choice as the presenter for future events and we look forward to working with her. Many thanks Claire. Rob Ormsby Coordinator Reedy Creek Neighbourhood Watch

Heaven sent ! Claire is an amazing human with a gift to assist all in communicating in the modern world. Claire educated my Angel of mother to grasp the IT... Read more world to assist her in writing her life story through Story worth saving and uploading memoirs & book to be published by 2024 ???? An amazing experience to witness a true professional ! Thanks Claire

Claire helped us set up an Ipad and a mobile phone she is fantastic, so patient!! and non judgemental Thank You Claire

Just brilliant.

I engaged Basic Tech to assist my father with utilising his tablet and accessing more functions. They helped him with his email setup and various other functions. They were also able... Read more to refer him to Aged Care Services. I highly recommend Basic Tech for anyone needing assistance with their technology, especially the older generation as this is where their patience, extensive expertise and friendly personality shine. Their staff have the gift of making the complicated simple in a positive and friendly environment.

I have been attending Claire's tech classes since she commenced running them at The Henley for us older folk. Claire is always so helpful and goes out of her way to... Read more assist all attendees whether it is Apple, Windows or Android based. Her patience and cheerfulness is outstanding. I use Windows and Android but find her sessions on Apple very interesting and informative as well as the Windows and Android ones. There is just so much out there to try to understand and use. I always come away from her class having learnt something new and thoroughly enjoyed the experience. Claire is one of those people who love spreading and sharing her knowledge and helping others. What a delightful lady Claire is and I am sure anyone who she assists would agree.

I WAS REFERRED TO CLAIRE ROBINSON BY ANGLICARE TO PROVIDE ME WITH ASSISTANCE TO PREPARE THE INTERGATION WITH MY NEW HP PRINTER. NOT ONLY DID CLAIRE SET UP THE CONNECTION... Read more BUT SHE GAVE ME STEP BY STEP WRITTEN NOTES TO HELP ME WITH THE ACTIVATION IF I FORGOT THE PROCESS NEEDED TO PRINT AND SCAN BUT ALSO BASICS LIKE REPLACING NEW PRINT CARTRIGES. DURING THIS PROCESS, CLAIRE INVESTIGATED A POSSIBLE SCAM ON MY BEHALF AND SEARCHED ON LINE THE HISTORY AND ACTIONS OF THE ENTITY ALLOWING ME TO CONTACT MY BANK. THIS ACTION PROVED VERY POSITIVE AND MY BANK WAS ABLE TO HAVE $400 RETURNED TO MY BANK ACCOUNT WITHIN 3 DAYS. I AM GRATEFUL TO HAVE CLAIRE ROBINSON HAVING THE SKILLS I HAVE FORGOTTEN. THANK YOU CLAIRE

Claire is one of the most knowledgeable, patient person I know. I am part of her Facebook group, Tackling Technology. She has helped me enormously with my phone... Read more and I can do so much more with it apart from just ring people. I can now make video calls, do online shopping, take and share photos and videos and understand how to use the cloud.

Big thank you to Claire for her patience and her ability to explain things simply and to set up my phone properly so I know how to find all my... Read more passwords and back up my phone in case I lose it.

Claire has been extremely helpful in helping two technically low level computer users in improving their skills.Her manner was extremely polite and caring and we are bringing her back to... Read more improve our limited ablities.

Claire is so prompt and helpful in assisting me with my unpredictable computer and gave me great guidence on the purchase and set-up of a new phone ... Jill... Read more Atkinson

I use Basic Tech as a contractor for my Community Care clients. Clare and her team are always quick to help and do an awesome job. They are not only... Read more professional but caring. I can recommend them to anyone.

After weeks of not being able to access my Bigpond email, I decided to get in touch with Basic Tech. I had several tech experts before her and she is... Read more the only one (in under an hour) that was able to unlock my account. She updated passwords, two factor authentication (so that I don't get locked out in future) and encouraged me to join her free Tackling Technology Facebook Group for free help in the future. Thank you Claire!

Claire Robinson and I met first on a one-to-one basis when she managed to retrieve important documents on my PC that had become unreadable. Now I attend a weekly IT... Read more class where she teaches people with variable ability and a range of devices. I don't know how she does it: always very professionally, patient and with great clarity. Thank you Claire.