NEWSLETTER – JULY 2022 – ABC Radio Interview, Staff Update, Client Story

Emily Williams

NEWSLETTER – JULY 2022 – ABC Radio Interview, Staff Update, Client Story

This month we:

  • Introduce you to our newest staff member, Emily Williams
  • Interview a tech savvy senior who uses smart home technology to stay safe & independent
  • Ask you for expressions of interest to host a free tech event at your community centre with complimentary morning tea, prizes and a fun technology focused activity to encourage your clients to embrace technology
  • Share our interview with ABC Radio and
  • Offer ways to stay on top of the latest scams!!

We are growing!

Last month, Emily joined our team.  Emily’s experience working in both real estate and consumer electronics stores has certainly provided her with the knowledge and ability to deal with people from all walks of life. Growing up, she quickly learned how to communicate with her deaf Mum which inspired her to become an Auslan interpreter.  She is passionate about giving deaf people access to language and communication by breaking down the barriers for the deaf community.  She has a particular interest in technology, and the ways in which it can assist both young and old.  In her spare time, Emily loves being outdoors and is an avid roller skater!   What our clients are saying:
“Emily is FABULOUS at breaking things down to senior’s level. A great young woman and an asset to Basic Tech!”  Amasha C, Burleigh

Client story

We recently assisted 81 year old Pam with her Smart Home set up; however Pam also taught us a few things!  Pam uses technology to keep her connected, independent and safe.

Pam received an iPhone from her son one Christmas and just looked at it. She says, “It scared the life out of me but after playing with the device, I eventually learnt how to use it. All of my appointments, contacts and so much more are on my phone and I would be lost without it.”  Pam’s iPhone keeps her connected to her daughter in Switzerland where she gets to watch her grandchildren in the snow via a video call.

In addition to her iPhone, iPad and laptop, Pam describes the Google Assistant as “Amazing” and something she couldn’t live without. She switches on lights remotely to avoid falling in the dark, sets reminders for upcoming appointments and turns off plugs by a simple voice instruction.  She sometimes argues with Google but has a giggle every now and again too and figures things out as she goes along.

Pam has the following advice for any senior who is hesitant to embrace technology:

  • Give it a go even though it can be daunting as it’s a challenge for our brain.
  • Once you get the hang of it and all its uses, you can have fun with it.

Pam volunteers at the local hospital as a “Pink Lady” and also volunteers in the Oncology ward and loves to keep busy!

Would you like Basic Tech to host a free tech event & morning tea at your community centre for your senior clients?

We are taking expressions of interest from aged care providers and retirement communities to host a Basic Tech sponsored morning tea and tech talk with prizes to be won too.  These can be hosted at your community centre in the month of October and will encourage senior clients to embrace technology to maintain their independence, connect with family and friends and stay safe in their own homes.

If you would like us to host a session at your centre, please contact

ABC Radio Interview

Claire was recently interviewed by ABC Radio and will feature on the “Bern Young Saturday Morning Show” mid July.  A copy of the interview will be published on our website once aired.

Scams update & how to protect both yourself and your clients

One of the latest scams doing the rounds is a text claiming to be from the Australian Government offering a free COVID-19 test kit

The messages impersonate the Australian Government, Medicare and myGov. They are designed to access your personal details by encouraging you to click on links to receive free COVID-19 tests.

These links lead to official-looking but fake government websites that try to steal your personal and financial details.

Sign up to receive radar alert emails on the latest scams direct to your inbox to protect both yourself and your clients by clicking here.

Would you be kind enough to leave us a Google review?  It only takes a few minutes and we’d be eternally grateful! Just click THIS LINK to go to our Google Business page and leave us some feedback.

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